How to avoid international calling charges by purchasing local phone numbers. Viber Out Subscriptions are bundled minutes to call a specific destination, which can be purchased in-app. My three year plan was for the whole bundle, so it means that I will have to pay a cancellation fee for each of the cable, internet, home phone and my son's number as well. Top 10 Apps like Viber Messenger: Chats & Calls in 2021 f. Call any landline or mobile phone with Viber Out’s low-cost international calling service. I was told I will have to pay $400 to cancel my cell phone contract only. Now I am really thinking of cancelling the phone service but I have a 3 year contract. What's the point of paying for data on my phone? I can use the wifi at home or in the office. I assured her that I didn't know I had the ability to make long distance calls and I would never dial a number when I have the ability to use internet to make calls for free. The customer service lady told me it's a feature that is available to anyone and you may have dialled the number by mistake! Also, I am not subscribed to long distance, I do not want to pay for this extra feature, and I argued that if the internet gets disconnected from my phone, the call should be disconnected and not charged as a long distance without me authorising it.Īlso, I didn't know that I could make international calls without subscribing or paying to get this feature on my phone. So if 3G gets disconnected, it should automatically connect to wifi. I am either at home or in the office where there is wifi. I was told that i should keep my eye on the phone while using viber, in case it gets disconnected!!!!
When I called customer service to explain that I only used 'Viber" to call my husband who is on a trip overseas, I was told that if the internet gets disconnected from my cell phone, it is charged as a long distance call. I had a huge bill this month, and when I looked at where the increase came from, I found that I have been charged for making international calls, one of the calls was $50 and others that are $11 and more.